turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Purchased TurboTax on Amazon, code only worked once

I installed TurboTax on my computer yesterday, did my (late) taxes and the code worked fine (purchased from Amazon).  I closed the program, reopened it today, and it says all my activations are used up.

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
MarilynG1
Expert Alumni

Purchased TurboTax on Amazon, code only worked once

Sometimes resellers use a license code that has already been used.  That may not apply to you, but here's some things you can try for Multiple Activation Requests.

 

If you need extra time, filing an extension by April 15, 2026, moves your submission deadline to October 15. But remember any taxes owed are still due in full by the original April 15 date.


@danwilfong 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question