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Level 2
March 9, 2020
Question

Property tax entry

  • March 9, 2020
  • 1 reply
  • 17 views

Hello, using TurboTax deluxe.  It is not allowing entry of my property taxes.  Whether trying to open entry screen directly at "Property tax" field or thru "deductions" questions, always just a white screen at the property tax point, never an actual data entry field or question to allow input.  I have restarted TT but same blank screen at this point.

    1 reply

    Level 13
    March 9, 2020

    You may need to clear your cache. Make sure your return is saved in your TurboTax account and then sign out. Clear the cache and delete the cookies on your computer, open a new browser, sign back into your account and try again. 

     

    If you continue to have problems, please click on the Contact Us form https://support.turbotax.intuit.com/contact/. We’ll help you connect with the right expert for your specific problem.

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