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2 replies

LenaH
Employee Tax Expert
Employee Tax Expert
Jan 25, 2022 10:23 PM UTC

In your situation, it is recommended that you first ldelete your cookies.

 

On rare occasions, they may make your browser think you already did something that you still need to do. To fix that, you'll need to delete (clear) the cookies from your browser. For more information on how to delete your cookies on the browser you are using, please see How do I delete cookies?.

 

 

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Level 2
Jan 28, 2022 12:24 PM UTC

Problem resolved.  I deleted then re-added TurboTax.