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Level 2
January 25, 2022
Question

Program not responding

  • January 25, 2022
  • 1 reply
  • 2 views
turbo tax will not open

1 reply

LenaH
Community Manager
Community Manager
January 25, 2022

In your situation, it is recommended that you first ldelete your cookies.

 

On rare occasions, they may make your browser think you already did something that you still need to do. To fix that, you'll need to delete (clear) the cookies from your browser. For more information on how to delete your cookies on the browser you are using, please see How do I delete cookies?.

 

 

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Level 2
January 28, 2022

Problem resolved.  I deleted then re-added TurboTax.