Program malfunction

3 replies
10 views

I am stuck in a loop after1099 reports

DaraLO

Level 12

Can you tell us the exact section of your tax return where you're trying to enter this information? In addition to the program looping, are you also receiving an error message?

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HarryLilyTax2022

Level 2

Stuck in Loop at Capital Gains portion of Income

MichelleLO

Level 15

This is a known issue that we are working to resolve. Please see the link below to sign up for progress updates on the issue. Thank you for your patience!

Why am I stuck in a loop in the Investment Income section when I choose "Walk me through everything?"

@HarryLilyTax2022

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