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Level 1
January 30, 2022
Question

Program malfunction

  • January 30, 2022
  • 1 reply
  • 2 views

I am stuck in a loop after1099 reports

    1 reply

    Level 12
    January 31, 2022

    Can you tell us the exact section of your tax return where you're trying to enter this information?  In addition to the program looping, are you also receiving an error message?

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    Level 2
    February 3, 2022

    Stuck in Loop at Capital Gains portion of Income

    Level 15
    February 3, 2022

    This is a known issue that we are working to resolve.  Please see the link below to sign up for progress updates on the issue. Thank you for your patience!

    Why am I stuck in a loop in the Investment Income section when I choose "Walk me through everything?"

    @HarryLilyTax2022

     

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