Program is still reporting CT forms are not available. Even after I received an email saying they were.Whats going on?

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JotikaT2

Alumni - Expert

Please run the state install/loop steps here. This may help clear the issue in your program and allow the updates to install so you can file your tax returns.

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russ-owensAuthor

Level 2

Hello,

I ran the TTCleanStatesTool successfully, i reran turbotax and it uploaded the CT state.

The date of the CT state was 12/12/2024 and the problem still exists, when I go to file my taxes

I get the message box saying we’ll help you finish your taxes soon, CT-40 ready soon.

Russ

CatinaT1

Alumni - Intuit

If you scroll down in the article JotikaT2 provided, there is a section that say, "If this fix fails", and tells you to uninstall and reinstall TurboTax. This is what has fixed this issue for others.

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