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Level 2
Mar 19, 2023 2:22 AM UTC
Question

Product payment

Am I supposed to get a state e filing with my purchased software?  If so, why did I have to pay for my Alabama state return e-file?  Also, if I was charged unfairly will you issue me a refund?

    4 replies

    rjs
    Level 15
    Level 15
    Mar 19, 2023 3:38 AM UTC

    Most versions of the CD/Download TurboTax software include the software for one state, but not e-filing of the state tax return. With the state software you can print the state tax return and file it by mail, or e-file it for an additional charge.

     

    mstein005Author
    Level 2
    Mar 19, 2023 4:50 AM UTC

    Thanks for helping me understand.

    VolvoGirl
    Level 15
    Mar 19, 2023 3:42 AM UTC

     In the Desktop program you get one free state PROGRAM download to prepare unlimited state returns. Then each state return (including the first one) is $20 to efile, usually goes up to $25 March 1. Or you can print and mail state for free.  

    mstein005Author
    Level 2
    Mar 19, 2023 4:49 AM UTC

    Thank you for the clarification. I didn't have a proper understanding of the features or what is included.