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Problem with program update

Feb 20 and 21 I attempted to download a program update. Both times the download stopped at 10% and would not progress from there even after several mins. When I attempted to cancel the download that got stuck and I had to use task manager to close the program. What should I do?
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2 Replies
SForrestLO
Expert Alumni

Problem with program update

This Turbo Tax FAQ will provide troubleshooting assistance. 

 Troubleshooting updates

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Problem with program update

@arejfour 

The Rev 18.1 manual update is NOW available to download and execute...

 

https://ttlc.intuit.com/community/updating/help/manually-update-turbotax-for-windows-software-basic-...

________________________

Download that and execute it...but you probably have to use Edge to downloads it.

 

Do that one now....then tomorrow, do another internal (in-software) update , since another one ( 19 or 20 ? ) may be issued tonight.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

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