194146
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

drachoy
New Member

Problem installing the disk

Having trouble in installing the program

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
willy1957
New Member

Problem installing the disk

Make sure that the disc is properly situated in the tray,that is, completely seated on the nub that holds the disc. It should be a tight fit and completely flat. Try inserting again. If you have the slide-in type of disc reader,make sure it is clear of any other discs or toys,etc. It should be caught by the slide firmly.

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question