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Level 2
February 21, 2020
Question

Previous year unfinished return

  • February 21, 2020
  • 2 replies
  • 35 views

I realized this year that I never finalized and submitted last years online “Self Employed” return. I paid for the online “Self Employed” program through Quickbooks. I have downloaded the unfinished pdf and .tax files. I realize I need to print and mail the return. My question is, do I have to buy another downloadable copy of “Self Employed” to finish and print the return.

2 replies

Level 10
February 21, 2020

If you have a previous year's return that has not been filed and you paid for the TurboTax program, I would contact customer support and ask them to transfer a copy of the TurboTax Desktop CD/Download to your account so that you can finish. 

 

The program you are looking for is called TurboTax Desktop Home and Business. The best way to contact customer support is through the program or here

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UnchboAuthor
Level 2
February 21, 2020

Unfortunately all of the customer service runs through an AI loop that doesn't offer any option except to purchase a new program. I've called the number with the code I received and have been emailed links on two occasions now. None of the links offer any solution that doesn't involve purchasing the download.

LeonardS
Level 14
February 21, 2020

No, you do not have to buy another copy of TurboTax to complete your unfinished tax returns.  You can sign into your account using the user ID and password you used when you started your return.  If you do not have or remember your ID and or password this link Account Recovery Request for your TurboTax Account  has information on how to recover your TurboTax account.

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Level 2
October 10, 2022
  • How can I open up this form on my computer? 
Level 15
October 10, 2022

@patriciaanderson492 wrote:
  • How can I open up this form on my computer? 

Without any explanation, we don't know what all you are trying to do.  Please explain in full.   This is a public Internet forum, so don't post any personal info.