If you haven't paid yet and are still not seeing the discount code in your shopping cart, try the steps below please:
- Sign out of your TurboTax account
- Clear the browser cache and cookies
- Sign in with link that was provided within your email that you received
- Begin the checkout process
If these steps don't work, try another browser or refer to the Help content in the Info Center article "Top FAQS for Troubleshooting Web Browsers"
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"