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Ok ... you are just preordering the program ... you pay now and get access later. Later when you get an email saying the program is ready you will click on the link to download it at that time ...
TurboTax desktop CD/Download editions for tax year 2019 (Pre-Order) - https://turbotax.intuit.com/personal-taxes/cd-download/
IF your CCD doesn't show a payment being processed (wait a couple days), then try another browser too when you try again.
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and...What computer type (MAC or Windows) and Which browser were you using?
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IF you are not really a type A person, you should probably wait until Dec to order and download/install....let the other type-A's find all the inevitable early installation problems and software crashes. The early versions will require weekly updates until well into Feb anyhow....so wait even longer if possible (though no telling when they'll raise prices, but Dec is usually OK)
A truly smart person would wait and buy from a reliable third party like Office Depot, Sams club, Staples, Walmart, etc... since they often have bargains to be had especially as the season progresses their prices go down while the TT prices increases.
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