PLUS

Forum|Forum|6 years ago
November 14, 2019
1 reply
1 view

How can I purchase PLUS without going through hell and high water???!!!

TurboTax PLUS Online

DoninGA

Level 15

You will not be able to upgrade to the Plus edition for tax year 2018 since the TurboTax online editions for 2018 have closed to make way for the 2019 online editions. Once the 2019 online editions become available in December, at that time you can start a 2019 return and upgrade to Plus.

Or contact TurboTax support during business hours and see if there are any other options available for accessing a prior year online tax return.

Support is open from 5am to 5pm Pacific time, Monday thru Friday

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Castro193

Level 2

I feel your pain. This is easily the dumbest thing to ever happen to turbo tax and is a sure fire reason I will never be using this service again... I have to upgrade my account to access prior returns? Please tell me its a god **bleep** joke. On top of that you don't even make it easy to do so.

DoninGA

Level 15

@Castro193 wrote:

I feel your pain. This is easily the dumbest thing to ever happen to turbo tax and is a sure fire reason I will never be using this service again... I have to upgrade my account to access prior returns? Please tell me its a god **bleep** joke. On top of that you don't even make it easy to do so.

See this TurboTax support FAQ for when access to online tax returns expire - https://ttlc.intuit.com/community/prior-year-return/help/when-does-access-to-my-prior-year-turbotax-online-returns-expire/01/26895

You can also get free transcripts of your federal return from the IRS - http://www.irs.gov/Individuals/Get-Transcript

For a fee of $50 you can get a complete federal tax return from the IRS by completing Form 4506 - http://www.irs.gov/pub/irs-pdf/f4506.pdf