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Please provide more details about your return.
See also https://turbotax.intuit.com/personal-taxes/online/deluxe.jsp#tax-forms
For 2023? Online is only open until Oct 15. Then it shuts down to get ready for 2024. There are 3 Online versions, Free Edition, Deluxe and Premium. Start in Free or Deluxe and it will make you upgrade if you need a higher version.
In the regular Turbo Tax Free Edition, information that you can enter is limited now. Why do I have to upgrade from the Free Edition or Plus?
https://ttlc.intuit.com/community/upgrading/help/why-do-i-have-to-upgrade-from-free-edition/00/26379
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