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tbone11
New Member

Payment Error

Keep getting "Payment Error - We hit a snag loading your data. Please try again." whenever I try to purchase the state return I am filing. I have cleared my browser history and cache, but the error still persists. Has anyone come across this issue before? I am wondering if there is an issue with the system that needs to be updated. This is for a 2024 Amended return.

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1 Reply

Payment Error

You will have to contact TurboTax support for assistance with this problem. Use the key words Billing Issue


See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...

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