Payment arrangement with the IRS

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We owed on our federal tax. We set up the payment arrangement through Turbo Tax and paid the initial fee. No payments have been made to the IRS and we're getting notification from the IRS. Can someone please let me know what is happening and why if i set up the payment to be withdrawn monthly through Turbo Tax site they aren't being paid. Thank you

TurboTax Deluxe Online

Lisa995

Alumni - Champ

It can take several months before IRS will approve or deny the installment agreement application. If you'd like to make payments toward the balance before you get the letter approving or denying the application (the letter will inform you when the automatic payments will begin), you can do so electronically through the IRS Direct Pay website:
https://www.irs.gov/Payments/Direct-Pay

Or you can send payments in via check through the mail, you should always accompany the check with a payment voucher to identify the payment for the correct tax year. You can download and fill in a 1040V payment voucher direct from the IRS website.
https://www.irs.gov/pub/irs-pdf/f1040v.pdf

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