paying twice for state 1040

3 replies
39 views

for 2 years now, I've had to pay $25 for a state efile, when the version I bought said it would pay for the state filing. Why is this? Seems like a "bait & Switch." Just when we are at the moment of filing.

NOT VERY FAIR!!!

Michael SR

Level 2

I have also had this happen twice. There is little information on how to get the state filing number and very difficult to change a password

mac_mn

Level 2

I know how you feel. If read carefully you are getting the state software but not the efile... which is an extra $25. I don't like it either... it seems like the cost should include a free efile,.. not ja good marketing practice in my opinion.

MichelleLO

Level 15

With TurboTax Deluxe CD/Download software, your software may come with one free state download. This means you can prepare and print unlimited returns for one state at no extra cost. There is an additional fee to e-file your state return. For more information on what's included in the TurboTax CD/Download software please click here: Compare CD/download products

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