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Level 1
February 6, 2023
Question

Paying for state return e-file.

  • February 6, 2023
  • 1 reply
  • 2 views

TurboTax will not accept a credit card to pay for the state return e-file.  The same thing happened last year.  By phone I talked to a customer service representative who took my credit card information over the phone.  I was then able to file the Federal and State Returns.  I need help again this year.  If you cannot or will not correct this I cannot file my returns,  I will then erase this program and buy H & R Block tax software.

    1 reply

    Level 13
    February 7, 2023

    Please contact our phone support team for one-on-one assistance with this billing issue.

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