Skip to main content
Level 2
Jun 3, 2019 6:01 PM UTC
Solved

Paying for software.

WE pay for software we cannot even right off, then when we file electronically, we are billed another 24.99..  I really don't get it..  Just include the cost in the software when you buy it.  It's like , oh thanks for buying this, oh wait, you want to file, pay us more and we will file it for you.

Just pay the  full price when we buy it.. 

Kat11_2
Kat11_2Answer
Level 15
Jun 3, 2019 6:01 PM UTC

I'm assuming you're referring to the $24.99 fee to e-file a state return?  You can always print and mail for free.  TurboTax just offers the option to e-file a state return.

And federal returns always e-file free of charge.

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***

4 replies

Kat11_2
Kat11_2Answer
Level 15
Jun 3, 2019 6:01 PM UTC

I'm assuming you're referring to the $24.99 fee to e-file a state return?  You can always print and mail for free.  TurboTax just offers the option to e-file a state return.

And federal returns always e-file free of charge.

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
Level 2
Jun 3, 2019 6:01 PM UTC
Thanks.. But  not the point. IF you buy software, you should not have all these add ons. And besides, E-file is a convenience but the cost is no where near 25.00 to do this.  Again, just asking you to shell out more money at the end of the transaction is petty.   All they need to do is jut make it paid up front and if you still print and ship if you want to.   Maybe offer refunds that way.