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dfgallow
Level 1
Oct 10, 2019 4:07 PM UTC
Question

password

I forgot my password so I could file my taxes

    3 replies

    Anonymous
    Oct 10, 2019 4:52 PM UTC

    is there a link for forgotten password so you can reset it.  

    leaster1939
    Level 2
    Dec 10, 2019 3:18 PM UTC

    The password I used in 2018 does not work.  The screen just returns to a sign up screen.  I can not move forward.  I want to look at my 2018 state return

    VolvoGirl
    VolvoGirl
    Level 15
    Dec 10, 2019 4:16 PM UTC

    That's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
    https://myturbotax.intuit.com/account-recovery/

    If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.

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