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Level 1
October 10, 2019
Question

password

  • October 10, 2019
  • 1 reply
  • 7 views

I forgot my password so I could file my taxes

    1 reply

    October 10, 2019

    is there a link for forgotten password so you can reset it.  

    Level 2
    December 10, 2019

    The password I used in 2018 does not work.  The screen just returns to a sign up screen.  I can not move forward.  I want to look at my 2018 state return

    VolvoGirl
    Level 15
    December 10, 2019

    That's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
    https://myturbotax.intuit.com/account-recovery/

    If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.