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Level 1
March 28, 2024
Question

Overcharges on my Visa

  • March 28, 2024
  • 3 replies
  • 33 views

Dear Intuit:

I recently prepared and submitted my tax returns through your fine service and noticed that there are some overcharges on my Visa. I prepared 3 tax returns in total and paid the discounted rate of $61.67, taking advantage of your 20% discount (see below). But when I checked my Visa statement it showed 2 additional charges of $61.80 and another for $23.52. 

 

Can you please look in to this and credit my Visa accordingly.

 

Thank you, Mark Daines

 

 

 

    3 replies

    Level 15
    March 28, 2024

    No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

     

     

    https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
    VolvoGirl
    Level 15
    March 28, 2024

    AND This is the USA forum
    Here is the Canada forum
    https://turbotax.community.intuit.ca/tax-help

    Or Contact TurboTax Canada Support https://support.turbotax.intuit.ca/contact

     

    Level 15
    March 28, 2024

    @VolvoGirl You have better glasses than I do!!! I did not notice the Canada addresses!!!!  Good catch!!!

    **Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**