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chuck28
Level 1
April 10, 2020
Question

Overcharged fees

  • April 10, 2020
  • 1 reply
  • 6 views

I was charged $24.95 three times on 3/11/2020 for two CA tax returns I filed. How do I get the overcharge refunded?

    1 reply

    DoninGA
    Level 15
    DoninGALevel 15
    Level 15
    April 10, 2020

    To contact TurboTax customer service/support use their contact website during business hours. If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

     

    Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
    Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

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