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chuck28
New Member

Overcharged fees

I was charged $24.95 three times on 3/11/2020 for two CA tax returns I filed. How do I get the overcharge refunded?

1 Reply
DoninGA
Level 15

Overcharged fees

To contact TurboTax customer service/support use their contact website during business hours. If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

 

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

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