TurboTax

File with experts
File your taxes
Experts at your fingertips

An expert helps with your taxes, or does them for you
TurboTax Expert Full Service

TurboTax Expert Assist

TurboTax Self-Employed
Prior year taxes
File myself
File myself
Do it yourself

We'll guide you step-by-step
TurboTax Do It Yourself

TurboTax Self-Employed

TurboTax Desktop
TurboTax Free

Activate your product

Prior year taxes
Business
Business
Business taxes

Get your T2 corporate return done right, your way
TurboTax Business

TurboTax Business Desktop
Tax situations
Tax situations
Tax situations

Find extra guidance for your big life moves
For investors

For 25 and younger

For self-employed

For new to Canada

For life changes
Resources
Resources
Resources

Explore tax tools, get tips, and read reviews
Personal income tax calculator

RRSP savings calculator

Learning hub

TurboTax support (FAQ)

TurboTax community
Pricing

Level 5

Solved

Overchaged for CA state e-file

Forum|Forum|4 years ago
March 2, 2022
1 reply
4 views

The program showed $20.00 to e-file state return but when I e-filed it charged $25.00

It's illegal to advertise one price and then charge another.

Best answer by JohnH1

A bunch of stamps . . . It's not the packaging that said it was 20.00 but the page where you select whether to e-file or mail it in. No warning that the price had increased before getting the the payment screen. I could not file before March 1 because not all forms were up to date yet. (or some such error message).

Level 15

Fees increased on March 1. If you read the tiny print on your packaging it tells you the fee can be changed. You can avoid the state e-file fee if you print and mail the state return. Then all you have to pay for is an envelope and a stamp.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

JohnH1AuthorAnswer

Level 5

A bunch of stamps . . . It's not the packaging that said it was 20.00 but the page where you select whether to e-file or mail it in. No warning that the price had increased before getting the the payment screen. I could not file before March 1 because not all forms were up to date yet. (or some such error message).

JohnH1Author

Level 5

In other words, it's a BAIT & SWITCH if the price is lower before March 1 but you cannot file before

March 1 because the tax forms are not up to date yet.