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aballin764
New Member

Our email is offering free return...how do we proceed?

 
3 Replies
JamikaLO
Level 5

Our email is offering free return...how do we proceed?

TurboTax Free Edition (and TurboTax Live Basic) is intended for taxpayers with very simple returns that can fit on the new 1040 form without any schedules.

If we detect that your tax situation requires expanded coverage, like deductions for owning a home or self-employment income, we'll prompt you to upgrade to a version that supports the forms you need so we can maximize your tax deductions and ensure you file an accurate return.

For more information please check out this link. https://ttlc.intuit.com/replies/4223394

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frazer1234
New Member

Our email is offering free return...how do we proceed?

Turbo Tax Fed Return was included "free" in our program.  The banking and Identification procedure was somewhat tedious, but all seemed to proceed simply by filling in the blanks.  State Return(s) were charged, and tedious, again, with freezes in the identification and login process, but it seemed to go well after authorizations finally made.  Advice:  Don't stumble.
JamikaLO
Level 5

Our email is offering free return...how do we proceed?

Glad you were able to make it through.
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