3614600
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

jeff186
New Member

Oregon return was rejected when e-filed. A software update 03/27/2025 was suppose to fix the decline but have the same problem with e-file after the update.

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

5 Replies
MayaD
Expert Alumni

Oregon return was rejected when e-filed. A software update 03/27/2025 was suppose to fix the decline but have the same problem with e-file after the update.

Can clarify what is the error message that you are receiving?

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
jeff186
New Member

Oregon return was rejected when e-filed. A software update 03/27/2025 was suppose to fix the decline but have the same problem with e-file after the update.

"There is a pending product update that impacts your Oregon return" is the description of error.  Under what needs to be done states there will be a product update available 03/27/25 that will fix the issue.  I did install the update and tried to e-file again on 03/28/25 but it was rejected again

CatinaT1
Expert Alumni

Oregon return was rejected when e-filed. A software update 03/27/2025 was suppose to fix the decline but have the same problem with e-file after the update.

You may need to do a manual update. 

 

Try clearing your Cache and Cookies and then try this link instructions.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
jeff186
New Member

Oregon return was rejected when e-filed. A software update 03/27/2025 was suppose to fix the decline but have the same problem with e-file after the update.

It says manual update is only for Federal.  This is a state of Oregon issue.

jeff186
New Member

Oregon return was rejected when e-filed. A software update 03/27/2025 was suppose to fix the decline but have the same problem with e-file after the update.

Not really sure what fixed the problem?  I tried to e-file again and this time it was accepted.  

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question