Ordered 2019 turbo tax

[Shawnojr]

I ordered the 2019 download turbo tax software for my Ipad but its not downloading to nothing but one page that indicates the software. Can this software be downloaded to a IPad Pro. If not. I will need to change my download version to a PC/ Microsoft  windows version.

[tagteam]

You need macOS Mojave 10.14 or later (or Windows 8 or later).

See https://turbotax.intuit.com/personal-taxes/cd-download/tta-system-requirements

[xmasbaby0]

You will need to contact customer support in order to switch to a Windows download instead of a download for Mac.   The desktop software does not work on any sort of mobile device.   You must have a full PC or Mac.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Customer support is available from 5 a.m. to 5 p.m. Pacific time Monday-Friday.