Solved: Order of turbo tax 2017 from e-mail sent to us but got no reply
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unmetog
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Order of turbo tax 2017 from e-mail sent to us but got no reply

 
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Accepted Solutions
DoninGA
Level 15

Order of turbo tax 2017 from e-mail sent to us but got no reply

Did you sign up for the Advantage program after completing the 2016 tax return using the online editions?  If so, you would be receiving the TurboTax desktop software each tax year in November.  See this TurboTax support FAQ for Advantage subscription information - https://ttlc.intuit.com/questions/1901320-how-can-i-find-out-if-i-have-a-turbotax-advantage-subscrip...

Use this website to check your orders and payments - http://turbotax.intuit.com/commerce/orderstatus/orderstatus.jsp

You will need to contact TurboTax support for any billing issues.

Use this website to contact TurboTax support - https://support.turbotax.intuit.com/contact/

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Note - TurboTax support is closed on Friday, November 10, for Veterans Day.

View solution in original post

1 Reply
DoninGA
Level 15

Order of turbo tax 2017 from e-mail sent to us but got no reply

Did you sign up for the Advantage program after completing the 2016 tax return using the online editions?  If so, you would be receiving the TurboTax desktop software each tax year in November.  See this TurboTax support FAQ for Advantage subscription information - https://ttlc.intuit.com/questions/1901320-how-can-i-find-out-if-i-have-a-turbotax-advantage-subscrip...

Use this website to check your orders and payments - http://turbotax.intuit.com/commerce/orderstatus/orderstatus.jsp

You will need to contact TurboTax support for any billing issues.

Use this website to contact TurboTax support - https://support.turbotax.intuit.com/contact/

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Note - TurboTax support is closed on Friday, November 10, for Veterans Day.

View solution in original post

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