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Level 2
Feb 7, 2026 9:36 PM UTC
Solved

operating system

I purchased my turbotax deluxe from costco.  It says I need windows 11 to download, but I have windows 10.  Can I still use what I purchased?

    DoninGA
    DoninGAAnswer
    Level 15
    Feb 7, 2026 9:39 PM UTC

    The TurboTax 2025 desktop editions for Windows can only be installed on a personal computer using Windows 11

    You should get a refund from Costco

    2 replies

    DoninGA
    Level 15
    DoninGALevel 15Answer
    Level 15
    Feb 7, 2026 9:39 PM UTC

    The TurboTax 2025 desktop editions for Windows can only be installed on a personal computer using Windows 11

    You should get a refund from Costco

    zimmerkiAuthor
    Level 2
    Feb 11, 2026 12:03 AM UTC

    Thank you