opening turbo tax program2019

[yogipatel894]

I loaded turbo tax home & business program 2019. I use the code. I completed tax program. Now they asked to update. I updated and asked the code again.  Now it says your program use five times so it cannot open again. cororna virus. 

turbo tax will not address this issue.

Yogi 

[halblades]

I found a phone number to call and was told it was an internet problem and to reset my router.  That made no difference so they did something to reset my software and it worked for 5 times since the essential problem was not fixed.  Now I am locked out again

[MichelleLO]

Please see the TurboTax FAQ TurboTax 2019 requests license activation at every launch for troubleshooting steps on how to resolve the issue. 

If the above steps do not resolve your issue, please reach out to Customer Support for additional assistance.