You'll need to sign in or create an account to connect with an expert.
Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax. You can also try a different browser.
Also, make sure you have ran all updates.
If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.
If using TurboTax Desktop: Please see this FAQ.
Unfortunately this did not resolve the issue, I continue to receive the same error message.
Check to make sure you have a good, strong internet connection. If you are using a vpn, you might need to temporarily disconnect it. Same with anti-virus software.
Still have questions?
Make a postAsk questions and learn more about your taxes and finances.
buga-adelin-yaho
New Member
yanke2
New Member
angelmarie9
New Member
badmonleemo
New Member
b4se597025
New Member
Did the information on this page answer your question?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.