Online state tax file submission

[SDSoCalGal]

I ordered 2 state online tax submissions at $25.00 each.  Neither state online submissions went through.  We had to send them by regular mail.  I want a refund.  How do I get a refund?

[xmasbaby0]

For 2023?

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number