Why won't the Transmit button work?

[sighly]

I have gone through My Info, Federal, State, Review, and File several times.  There are no mistakes.  I do not feel Turbotax should charge me to help with solving this problem.

[Carlithia · Accepted solution]

One fix would be to clear cache and cookies. Then close and reopen the browser. For instructions on how to clear cache and cookies, please see our Turbo Tax FAQ. https://ttlc.intuit.com/replies/3302272

You may also want to check our Turbo Tax FAQ on Transmission Issues. https://ttlc.intuit.com/replies/3300688

[sighly]

The problem turned out to be that someone was trying to hack into my TurboTax program while I was working on filing my taxes.  It came to light when an email from Intuit/TurboTax told me I'd been idle too long and I had to log in again, and the login page had an incorrect phone number and would not allow me to change it.  When I called the "fraud unit" and we changed the phone number back to my correct number, the transmit page and button then worked fine.