@ xcalibur4 wrote:
Old laptop with TurboTax 2019 crashed...I need to install Turbotax 2019 on new Laptop, but have already installed on 5 computers....How can I re-install on new computer ???
The license allows for 5 activations, such as installation on up to 5 computers you own. You'll need to talk to Customer Support for help with the license issue, and tell them one of the activated computers crashed.
Hours are currently 5AM-5PM Pacific (8AM-8PM Eastern) Monday-Friday.
You can use this contact form to get a phone number, or it may schedule a callback.
Can't you just use one of your other 4 computers? Do you still have them? May I ask why you need it installed on 5 computers? You can do more than 1 return on one computer. You can do unlimited returns on one program installation.
Do you need to prepare a 2019 return or amend one? You don't need to install the program to transfer 2019 into 2020.