Oklahoma does not load state is in download loop TTpremier 2023

[BP45-]

when trying to get to the Oklahoma State return i am getting the download loop and cannot get to it.

says downloading then file up to date, but State does not come up as of this date.

[PaulaM]

See this FAQ for instructions on using the TurboTax clean states tool. 

[BP45-]

I have used that tool to no avail.  Have deleted & re-I stalled Turbo Tax as well to no avail.  Still doesn’t work.  Same loop.

[PaulaM]

Be certain that the download tool reads 'TTCleanStatesTool2023.00.01.13.' It was updated. 

If that doesn't clear it up, contact support here. 
 

[BP45-]

Made sure I was using the correct tool.  Still will not start state return.

Thanks

[BP45-]

Put TT Premier 2023 on a laptop running Windows 11 and all worked fine.  Still don't know why it would not 

load the state forms on a windows 10 pro 64bit system.  Any ideas?  Still won't work on windows 10 for me.

Thanks