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Level 2
February 16, 2023
Question

NY State Return Rejected

  • February 16, 2023
  • 1 reply
  • 5 views

I e-filed Federal but NY State return is getting rejected for e-file for this reason: "E-File is not available because your tax return includes a tax situation that can't be e-filed. Make sure to mail your return by your state's due date." 

    1 reply

    Level 15
    February 16, 2023

    There are a number of tax situations that TurboTax does not offer support for.  You have apparently added a form to your return that is not supported by TurboTax for electronic filing.

     

    You can see the forms TurboTax does not support efile for here.

     

    You will have to print your return out and mail it in.

     

    @trgilmore 

     

     

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    trgilmoreAuthor
    Level 2
    February 16, 2023

    I definitely didn't add a form and looking through that list, to be sure, I can confirm that I didn't. 

     

    I have seen people have this same problem in year's past and it was a TT bug, but past year's corrections seemingly don't apply to this year. 

    Level 15
    February 16, 2023

    Then go to tax tools and then click on tools and then click on "delete a form".

     

    Go through the list of forms there and see which one has been added to your return that isn't necessary and try to delete it.  

     

    If it immediately comes back then you'll need to delete your New York return and start over.  

     

    The forms are generated based on your answers to the questions that the system asks.  If you answer a question wrong the system immediately generates the form.  If you change your answer the form may stay there until you delete it.

     

    @trgilmore 

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"