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2 replies

Critter-3
Critter-3
Level 15
February 17, 2024

What was the exact error message or code ?    If you jump to a different company you may have the same issue. 

B
BreannaagaAuthor
Level 2
February 17, 2024

It was a silly error, it asked for my PIN and I guessed it incorrectly

Critter-3
Critter-3
Level 15
February 17, 2024

An IRS issued IP PIN   or the prior year self selected PIN ?   If the latter you can use your AGI instead. 

 

https://www.irs.gov/identity-theft-fraud-scams/retrieve-your-ip-pin

VolvoGirl
VolvoGirl
Level 15
February 17, 2024

If you leave and go somewhere else you don't have to pay the Turbo Tax fees.  If you don't file with Turbo Tax they won't take the fees out of any refunds.  

    B
    BreannaagaAuthor
    Level 2
    February 17, 2024

    I did file but it got rejected. Does that matter if I switch after that?

    VolvoGirl
    VolvoGirl
    Level 15
    February 17, 2024

    If it was rejected then it wasn't filed.  You can switch anytime before it is filed and ACCEPTED.  

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