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Level 1
April 10, 2023
Question

number entry problem

  • April 10, 2023
  • 1 reply
  • 3 views

has this happened to anyone else? I missed posting an 1040-ES entry. After the review of my return, I realized my estimated tax payment for 2022 was too low, found my mistake, went back to estimated tax payment screen, went to the first quarter payment block to add a number in. It would not respond. I tried clicking number lock, use a different sset of number key, nothing. I went on to other screens, I could enter anything i wanted. Gone back to the estimated tax screen, it is still frozen. How do I unfreeze this screen?

    1 reply

    Level 15
    April 12, 2023

    Please try to follow the suggestions from @SteamTrain here, as this might help the system unfreeze. 

     

    Please let us know if we can further assist you. @irene928 

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