Not transmitting my returns

Forum|Forum|7 years ago
June 4, 2019
3 replies
22 views

I have been unable to transmit my returns. Shows it is always been cancelled due to a technical hiccup.

TurboTax Premier Online

KatrinaLO

Level 14

If you select the Transmit Returns Now button, and it doesn't seem to be working, the most likely source of the problem is “cookies,” little pieces of code that are sent to your browser so we can personalize your experience.

Please see the TurboTax FAQ below for more information on resolving the issue:

https://ttlc.intuit.com/replies/3300688

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

vtimkey

Level 2

My return will not transmit. Say that I need updates. I did update and still stating I need update

JeanneLO

Level 14

Please see this TurboTax FAQ for assistance: https://ttlc.intuit.com/community/tax-topics/help/turbotax-desktop-windows-update-loop-at-e-file/00/1116299

We apologize for any inconvenience this experience has caused and we are working diligently to help the returns get filed. On the above FAQ there is a link "here" that you can click on to receive an update once this has been corrected. Again, we apologize for any inconvenience this has caused.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

kulbs54

Level 2

cleared cookies to no avail. uninstalled and reinstalled, nothing. , spoke to the help desk Saturday and they said there was a east coast problem. I also cannot download my free Ct return. Has the problem been fixed?