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2 replies

X
Level 15
xmasbaby0Level 15
Level 15
August 7, 2025

What is your income tax question regarding your email problem?    Do you need to update your TurboTax account?

 

UPDATE MY ACCOUNT

https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-information/00/25927

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
M
mesquitebean
Level 15
August 7, 2025

@lisaagomez1  wrote:  "Not receiving email."

 

Are you referring to email you are expecting from TurboTax/Intuit, or are you receiving no email at all from anyone?

 

Also, if from TurboTax/Intuit, look in your email's spam/junk folder to be sure the email is not ending up there.

 

If from TurboTax/Intuit, email for what purpose??   What are you trying to do?

 

For example, is it in regard to 2-factor authorization when logging into TurboTax?

Or is it perhaps when trying to get a 6-digit email verification code when efiling?

An email notice of whether your efiled return is accepted/rejected?

Etc.

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