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laurabaus
New Member

Not receiving 6 digit code through email

 
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2 Replies
KatrinaLO
Intuit Alumni

Not receiving 6 digit code through email

You can request to have the code sent in a text message. It can take up to 15 minutes for the code to be emailed to you, and check your junk email folders too. 
(Don’t try to get a new code too soon, it will invalidate the old code and you’ll end up waiting longer.)

 Also keep in mind, you can’t get a code via text if you don’t have a phone number listed in your TurboTax account.

Please refer to the FAQ below. https://ttlc.intuit.com/replies/7114705


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Not receiving 6 digit code through email

This does not work for the filing step. It HAS to be done via email.  Having the same problem as everyone else. No code verification email, yet all other turbo tax spam is received immediately.

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