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Level 2
January 30, 2024
Question

Not letting me E-file

  • January 30, 2024
  • 8 replies
  • 17 views

I filed my 2022 taxes with TurboTax. when I get to the end of filing where I am about to process the e-file,  it says I did not file with TurboTax. What do I do? All of the options I can choose from are not fitting for my situation. 

    8 replies

    Level 14
    January 30, 2024

    The e-file deadline for 2022 taxes has passed.  You can prepare your return using TurboTax but you must print, sign, and mail your returns.

     

    To print your return

    TurboTax Online

    To get a copy of your 2022 tax return that you filed, sign in to the account you used to file 2022s taxes, and either:

    • Select Preview or print returns if your return has been accepted, or
    • Select Your tax returns & documents to expand it if needed and select Download/print return (PDF).

    TurboTax Desktop

    To print a copy of your return, complete the following steps:

    1. Open the return you want to print.
    2. From the File menu (or TurboTax menu if you're on a Mac), choose Print.
    3. In the pop-up window, select the form set you want to print (tax return, specific forms, etc.) and then select Preview Print Copy (on Mac, select your print options and then select Continue).
    4. Select the printer icon from the menu to open the print window, and then after making any adjustments in the window, select Print.‌

    See this link for more information:  How to Print Your Returns

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    mjaber8Author
    Level 2
    January 30, 2024

    Hi there! The problem is that i did file for 2022, it just thinks I didn’t. Are you saying I have to file on paper for 2023 in order to get this to work? I tried calling Turbo Tax but I refuse to pay in order to speak to a representative so I am stuck having to troubleshoot this myself. 

    CatinaT1
    Level 15
    January 30, 2024

    To access your current or prior year online tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/ 

     

    Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF) 

     

    Or - 

     

    When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state.  

     

    This will take you back in to the 2022 online tax return. 

     

    Click on Tax Tools on the left side of the online program screen.  Then click on Print Center.  Then click on Print, save or preview this year's return.  Choose the option Include government and TurboTax worksheets 

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"