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Level 2

Question

Not accepting Document Number on license

Forum|Forum|6 months ago
February 15, 2026
3 replies
52 views

No text available

TurboTax Online

Level 15

Can you clarify if this is for New York? In general, the first three numbers have to match so if your license number is shorter than the field (which is 10 I believe, and people with eight digits see this issue the most) add zeros to the end to complete the entry. Post again if it is a different state or this does not work.

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peytonplace1Author

Level 2

Hi MaryK4! It is a NYS license and I was putting in the entire number when all it needed was the first 3 letters. I figured it out but thank you for responding to my question.

Level 15

A number of NY folks are saying ONLY the first three digits/characters works.

No more than that ...just the first three.

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*