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19 replies

June 7, 2019
You need to contact the IRS if your tax return is still being processed for almost 60 days. The IRS is reviewing your return because there is something in your return that they want to verify or look at more closely.  It still does not automatically mean that you are being audited, but it does mean the IRS is taking a closer look at your return.

This review can take a day or two or it can take much, much longer. If your return remains in the “being processed” status for more than 21 days, you may contact the IRS directly and ask for additional information. The IRS requests that you wait 21 days before contacting them but, you are past this waiting period.

The number you can use to call the IRS is 1-800-829-1040. The hours you can call are from 7 AM - 7 PM local time Monday-Friday. Instructions for the phone selections are as follows:
• Choose your language preference
• Select option 2 for "personal income tax"
• Select 1 for "form, tax history, or payment"
• Select 4 "for all other questions."
• Select 2 "for all other questions."  You will then be transferred to an agent.
Level 2
June 7, 2019
Nope
Level 2
March 15, 2020

What ended up happening? I’m in the same situation right now.

DMarkM1
Level 15
March 15, 2020

Usually the IRS phone agents will not be able to give you any updates until after the 60 days has passed.  Once that happens call the number on your letter to get an update.

 

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Level 15
March 15, 2020
This post has been deleted.

@kelliecrowley91 If you would like to contact a Taxpayer Advocate, see this IRS website for Taxpayer Advocate in your area and a toll free number - http://www.irs.gov/Advocate/Local-Taxpayer-Advocate

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Level 2
April 3, 2020

My taxes been under review since February 10 , how can I find out any info

LeonardS
Level 14
April 3, 2020

TurboTax does not receive updates on tax returns that have been filed.  With the current situation the IRS is working with a reduced workforce so processing times are longer.

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Level 2
April 5, 2020

Great! This is insane. Quick to take my money but when it's time to pay me back they take their time smh. The irs system needs updated bad. Why is this not being done?? All the money wasted on things that dont matter when there is things tjat need to be done first like updating the irs system. I don't understand

Level 2
April 15, 2020

My 60 day review was up on the 13th cant contact irs says processing. Recieved state but not federal

Level 2
April 19, 2020

How long did it take you to get them if you don't mind me asking 

Level 2
April 19, 2020

I didnt

Level 2
July 1, 2020

im over the 60 days review. i filed and was accepted last week of feb. been over 90 days. nothing. no irs tracker date. just limbo. evryone got stimulus checks... why couldnt they get our taxes which is our rightful money to us first? im sick of this.

DoninGA
Level 15
Level 15
July 1, 2020

@dhemm wrote:

im over the 60 days review. i filed and was accepted last week of feb. been over 90 days. nothing. no irs tracker date. just limbo. evryone got stimulus checks... why couldnt they get our taxes which is our rightful money to us first? im sick of this.


Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.
Then press 4 for all other inquiries
It should then transfer you to an agent.

Or you may want to contact a Taxpayer Advocate in your area. See this IRS website for Taxpayer Advocate in your area and a toll free number - http://www.irs.gov/Advocate/Local-Taxpayer-Advocate

Level 2
July 15, 2020

Im going through pretty much the exact same thing. I never received my taxes and every time I checked it kept saying it was being processed so I called them and they said I was picked for a mini audit she called it. I verified my address so she could send any paperwork if needed but if I didn't receive any papers I would have my return within 60 days. I never received any mail from IRS and after the 60 days I called now they're saying they need another 60 days because of the covid-19 epidemic. I payday highly recommended and rated tax professional to do my taxes since I moved to a different state and had gotten married I really need my refund especially after moving to a different state starting a new job and not working during the epidemic I don't know what else to do I really need my refund.

Employee Tax Expert
July 15, 2020

Your only option at this point is to try to keep contacting the IRS.  

 

Attached is a link with more information as to what departments are available to contact at the moment.

IRS operations

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Level 2
February 10, 2021

On Feb 17 2021  is a year and nothing not refund, the phone don't work and always is automatic robot ,I don't know what to do 

DawnC
Level 15
February 10, 2021

IRS live phone assistance is extremely limited at this time, but it is possible to speak with a person if you go through the automated system as follows.  Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday.  


When calling the IRS do NOT choose the first option "Refund", or it will send you to an automated phone line.   So after first choosing your language, then do NOT choose Option 1 (refund info).  Choose option 2 for "personal income tax" instead.


Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."


When it asks you to enter your SSN or EIN to access your account information, don't enter anything.   Just wait for the message to repeat.  After it asks twice, you will get another menu.

Press 2 for personal or individual tax questions.   Then press 4 for all other inquiries and then you will be transferred to an agent!   


Or you may want to contact a Taxpayer Advocate in your area. See this IRS website for Taxpayer Advocate in your area and a toll-free number - http://www.irs.gov/Advocate/Local-Taxpayer-Advocate      @Beba1982

 

Online Tools and Resources - The page on the IRS website has contact options for many situations.   

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Level 2
April 7, 2021

If we're owed them we would have alot of interest so i think it should be intrested also