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I received a service code via text that was invalid. My return has been confirmed. How do I receive the discounted rate of 50%?
I received a service code via text that was invalid. My return has been confirmed. Someone called me from TurboTax then hung up. How do I receive the discounted rate of 50%?
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posted
June 1, 2019
12:41 PM
last updated
June 01, 2019
12:41 PM
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I received a service code via text that was invalid. My return has been confirmed. How do I receive the discounted rate of 50%?
What do you mean about the phone call? Did you get an unsolicited call from someone claiming to be from TurboTax? Or did you contact TurboTax Support about this issue and requested a callback?
I've asked a Moderator to review your thread tomorrow about the invalid service code.
I've asked a Moderator to review your thread tomorrow about the invalid service code.
June 1, 2019
12:41 PM
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I received a service code via text that was invalid. My return has been confirmed. How do I receive the discounted rate of 50%?
No the call was from TurboTax Support. It was a callback. The support did not speak, just hung up.
June 1, 2019
12:41 PM
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I received a service code via text that was invalid. My return has been confirmed. How do I receive the discounted rate of 50%?
Their call system is frequently messed up. It's their system that hung up. We've complained about it, and I added your experience to it.
June 1, 2019
12:41 PM
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I received a service code via text that was invalid. My return has been confirmed. How do I receive the discounted rate of 50%?
Be on the lookout for an email from me.
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June 1, 2019
12:41 PM
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