No response when I clicked "Transmit my returns now"

[mesquitebean]

Please try a different browser and see if that resolves the issue.

[victorluo]

I have tried both Chrome and IE. They were the same. Urgent!!

[mesquitebean]

TurboTax Support will open in about 4 hours.   Here's how to phone or schedule a call back:

FAQ:  How do I contact TurboTax?
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/3401489">https://ttlc.intuit.com/questions/3401489</a>

[mesquitebean]

See the additional info below.

[mesquitebean · Accepted solution]

Are you using Online TurboTax?  Is the Transmit button not working; i.e., unresponsive?   It's most likely something in the browser that needs to be reset.  

It may be due to a CAPTCHA not appearing, where one would need to checkmark "I am not a robot."

NOTE:   Are you using any ad blockers or script blockers?   If so, that may be blocking the CAPTCHA.

Otherwise, here's how to troubleshoot:

• First, see if simply refreshing the browser page will solve it.
• If not, then log out and clear your browser Internet cache.
• Close the browser and reopen it.
• Make sure cookies are allowed/enabled in your browser settings so the CAPTCHA will appear.
• Log in and try again.
• If still unsuccessful, do all the above, then this time open a private window/private browsing (aka "incognito mode").
• Log in with the private window (again making sure cookies are allowed) and try the efile again
  

If that doesn't work, see if a different browser (with cookies allowed) will solve it.