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Tsame2
Returning Member

No refund

Hi I haven’t received refund, but I got an email saying my account is going to be debited $90.00, but that’s supposed to be deducted from refund I have received yet. 

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1 Reply
MichelleLO
Intuit Alumni

No refund

If your refund was not sufficient to cover your TurboTax fees or your refund has been delayed longer than 36 days then TurboTax debits your account for your fees. If you are experiencing a financial hardship, you can request deferment of the fees, but you must call us by the Tuesday prior to your debit date.  You will find the phone number to call and an explanation of this process in the TurboTax FAQ Why was my bank account auto-debited for TurboTax fees?  

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