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Level 2
March 14, 2020
Question

No Internet

  • March 14, 2020
  • 2 replies
  • 12 views

When no Internet is available....how to open and input information on Turbotax forms???

    2 replies

    Level 15
    March 15, 2020

    If you are using Turbo Tax Online, you will need the internet to open and input information within Turbo Tax. 

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    77tucsonAuthor
    Level 2
    March 17, 2020

    Yes...what an interesting concept.  Why would one not "sign in" to utilize an online Turbotax version.

     

    However, when installing from the CD, it would be convenient to be able to enter data when a secure Internet connection is not available.

     

    Initially this was possible. Some data was entered into forms. However, seems unavailable now.

     

    Any productive ideas would be very much appreciated.........

    DoninGA
    Level 15
    Level 15
    March 17, 2020

    @77tucson wrote:

    Yes...what an interesting concept.  Why would one not "sign in" to utilize an online Turbotax version.

     

    However, when installing from the CD, it would be convenient to be able to enter data when a secure Internet connection is not available.

     

    Initially this was possible. Some data was entered into forms. However, seems unavailable now.

     

    Any productive ideas would be very much appreciated.........


    You do not need an internet connection to enter data in the TurboTax desktop editions.  The software is on your computer, not online.  You do need an internet connection to receive program updates, which are provided weekly usually from January through mid-March or later, and to e-file a tax return.

    Level 2
    June 29, 2020

    While an Internet connection should not be required, the application insists on updating. It is spinning around in circles now. How do I get it to stop?

    Employee Tax Expert
    July 2, 2020

    Please try clearing your cookies in your browser and then log back into your TurboTax software.  Many times, this will help clear the issue and allow you to log back in. 

     

    Instructions to clear cookies to restart TurboTax 

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