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no file

Hi,

i did my tax return a few weeks ago. Did not file. Now when I stat turbo tax deluxe 2021 there is no tax file to open. I will only want to start a new return. when i search for *.tax2021 there is no file. The return was complete and checked.

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1 Reply
Carl
Level 15

no file

If you're using the online version, it's most likely that you have multiple accounts and have logged in with the wrong one. Use https://myturbotax.intuit.com/account-recovery/ to see if you have multiple online accounts.

If you are using the CD version, then your 2021 tax file will be in the documents\turbotax directory with a filename extension of .tax2021. If the file is not there, then it was either moved or deleted by you, or more likely someone else who was using your computer.

 

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