needing some guidance

Forum|Forum|5 years ago
February 14, 2021
2 replies
10 views

I have used turbo tax for 20 years. its always worked just find till I tried to do my 2019 taxes. its telling me that form 4562 dep & amort. and schedule c profit/loss are not ready. i have updated my turbo tax 2019 many times and checked the website and they say they r available. Where do i need to send an email for help.

Thank you for any help you can give!!!!!

SteamTrain

Level 15

IF you are on a Windows system, try downloading and installing the 2019 Manual Update. (use the Edge browser to download the file...not Chrome)

https://ttlc.intuit.com/community/updating/help/manually-update-turbotax-for-windows-software-basic-deluxe-premier-home-business/00/26041

____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*

eddiemb1972Author

Level 2

Thanks for the reply. I downloaded the upade from the link in micro edge brower and it is telling me that I dont have turbo tax installed on my laptop which makes no sense. not sure why it can find it. I even tried opening my tax freurn on the desktop. Any other things to try??

challst728

Level 2

Have you entered your Schedule C information already? Are you using Turbo Tax Premier? If you have not put in your Schedule C information the 4562 will not open. I have Premier and I can see that this form is available. If you have deluxe it may not be available.