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darkboy5988
New Member

Need to start over please. I kind push wrong button

please help me
1 Best answer

Accepted Solutions
TeresaM
Employee Tax Expert

Need to start over please. I kind push wrong button

If you wish to begin again, you can clear the return, as long as you have not already paid for the software.

  • Go to the upper right and click on My Account in the blue bar.
  • Select Clear and Start Over
  • Confirm Yes, you are sure you want to clear your return.

Or if you are in the TurboTax Mobile Ap

https://ttlc.intuit.com/replies/5264028

 


View solution in original post

5 Replies
TeresaM
Employee Tax Expert

Need to start over please. I kind push wrong button

If you wish to begin again, you can clear the return, as long as you have not already paid for the software.

  • Go to the upper right and click on My Account in the blue bar.
  • Select Clear and Start Over
  • Confirm Yes, you are sure you want to clear your return.

Or if you are in the TurboTax Mobile Ap

https://ttlc.intuit.com/replies/5264028

 


View solution in original post

darkboy5988
New Member

Need to start over please. I kind push wrong button

but I can't
TeresaM
Employee Tax Expert

Need to start over please. I kind push wrong button

If you have already "registered" it will not allow you to clear the entire return but you can still delete many of the forms, if specific ones are causing difficulty. >>>To delete Form go the upper right, in the blue>>>Click on My Account>>>Click on Tools>>>Under Other helpful links, click on Delete a form>>>Scroll down to form and click on Delete>>>Click on the blue Delete Selected Form>>>At bottom Continue  When you have finished deleting any forms causing problem, >>>At bottom Continue with my Return  Hopefully this will help get the return back on track again.
darkboy5988
New Member

Need to start over please. I kind push wrong button

I think is complete , try to delete , but no luck
TeresaM
Employee Tax Expert

Need to start over please. I kind push wrong button

You may click on this link to check the status of your return and you will be able to tell if it is already filed. <a rel="nofollow" target="_blank" href="https://shop.turbotax.intuit.com/efile/efile_status_lookup.jsp">https://shop.turbotax.intuit.com/efi...>
If it is filed and you need to change anything, wait to see if it is rejected. as you will have an opportunity to change anything you need, while you are correcting.  If it is accepted, then you may go in and amend the return, to correct any problems.
It is free to file your amendment, if you need to correct something from your original TurboTax file.
Here is a TurboTax FAQ with step-by-step instructions for amending your return.
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/replies/3288565">https://ttlc.intuit.com/replies/3288565</a>
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