Need to file electronically but past April 15

[kocher]

I need to talk with someone from Turbo Tax with knowledge of WV State Taxes.

[xmasbaby0]

2023 tax returns can be e-filed until  October 15, 2024.  After that you have to mail them in.   You still have several months during which your state return can be e-filed.

 When you use TurboTax the information flows from the federal return to the state return.  You cannot use TT to prepare a "stand alone" state return.  Try going to your state's tax website to see if you can file there.

https://ttlc.intuit.com/community/state-taxes/help/how-do-i-contact-my-state-department-of-revenue/0...

https://ttlc.intuit.com/turbotax-support/en-us/help-article/state-taxes/e-file-state-already-filed-f...

[taxlady28]

If you want to pay for TurboTax Live, they should be able to find someone with WV tax knowledge to help.  But most agents are off for the summer.  You can post your WV questions here and someone will help.

[Opus 17]

Turbotax changed their policies a few years ago.  The customer support people at the main support number will assist with technical problems (data entry, account access, payments) but no longer give tax advice.  For that, you need to upgrade to Turbotax Live or Turbotax Full Service, in which case you will be assigned a tax pro who will work with you via video chat.  

The volunteers on this forum can sometimes answer technical questions as well.